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|AMC1 ORO.FTL.120(b)(6)||AMC1 ORO.FTL.205(f)|
COMMERCIAL AIR TRANSPORT OPERATORS’ FRM PROMOTION PROCESS
FRM promotion processes should support the on-going development of FRM, the continuous improvement of its overall performance, and attainment of optimum safety levels.
The following should be established and implemented by the operator as part of its FRM:
(a) training programmes to ensure competency commensurate with the roles and responsibilities of management, flight and cabin crew , and all other involved personnel under the planned FRM; and
(b) an effective FRM communication plan that:
(1) explains FRM policies, procedures and responsibilities to all relevant stakeholders; and
(2) describes communication channels used to gather and disseminate FRM-related information.